Reliance JIO Sim Problems Encountered & How To Fix Them

Reliance Jio Not Registered on Network Fix

Switch off your phone & insert sim again in primary slot. Restart your phone & choose 4G LTE network for sim slot 1 from settings. Now it should work.

My sim is not working ?

This means, either you are not getting range or your sim card has not been activated.

Reliance Jio Not Activated ?

Just call on 1977 to activate sim. But before that, you must use JoinJio app for activation of number.

1977 Not Working ?

Just follow some simple steps given below :

Put Jio sim in slot 1 > Turn on device > enable mobile data on Jio > Open JioJoin app and grant all permissions > Then use the dialer given in the app itself to call 1977 (make sure your 4G data is on else call will not connect).

 Network problems ?

After switching on phone, if it is not showing any tower/range then here’s how to fix this issue:

1. Make sure that you have inserted your sim in primary slot. If you have duel sim 4G support, they you can insert in any port.
2. Go to settings > Mobile networks > Access point names
3. Choose Jio 4G option from the list.
4. You should see the following details. If not, then do manual settings like these:
   • APN : jionet
   • APN type : Default
   • Proxy : Not set
   • Port : Not set
   • Username : Not set
   • Password : Not set
5. Now you should have received range!
6. Still facing issues, don’t worry. Call Customer care ( 1800-890-1977).

Reliance Jio Sim Activation

Reliance Jio is offering unlimited 4G data & voice calls but how to take benefit of all these offers? So, first of all you will need to understand jio sim activation process & Reliance has already made it much more simple. If you are still facing any problems while activating sim card then we do have some solutions for you.

How to Generate Barcode for Getting Reliance Jio Sim

1] First of all, you will need 4G enabled smartphone & mobile data .Offer will not work on Non 4G devices.

2] Go to play store & download ‘My Jio’ app. It’s almost 15 MB in size.

3] Open it and wait for few seconds. Now it will show a banner at top about ‘jio welcome offer’.

4] Below that, you will find small tab to enter your state & city. Just choose appropriate location.

5] Next it will ask you to enter first name, last name & mobile number. You will receive OTP  to verify the number you have entered. 

6] Open My Jio again & this time you will see coupon code/barcode.You can take screenshort of of the hole screen.

7] That’s it..now show this coupon at Reliance store to receive your free sim.

1. If you don’t know how to get free Jio sim . All you will need is Aadhar card & 1 passport size photos.
2. Do not forget to provide your valid email id at the time of purchase.
3. Activation process is completely online.
4. Once you receive free sim card, you will get an email from company.
5. Follow the steps in the email to activate the sim.
6. Receipt of bill will be mailed to you & you will also receive the sms of the same.
7. You should receive 2 messages.
8. One is of ‘order confirmed’ & other is of ‘sim verification’.
9. Unless & until you receive these 2 texts from Jio, you can not proceed further. Keep patience because it might take up to few hours or even days.
10. That was all about activation, but now next step is to verify the ownership.
11. Make a call on 1977 (toll free) number. Customer care employees might ask you the details in the receipt (which you got in step 6) so keep it in front of you before making call. You also need to enter last 4 digits of Adhar card for verification process.