Reliance JIO Sim Problems Encountered & How To Fix Them

Reliance Jio Not Registered on Network Fix

Switch off your phone & insert sim again in primary slot. Restart your phone & choose 4G LTE network for sim slot 1 from settings. Now it should work.

My sim is not working ?

This means, either you are not getting range or your sim card has not been activated.

Reliance Jio Not Activated ?

Just call on 1977 to activate sim. But before that, you must use JoinJio app for activation of number.

1977 Not Working ?

Just follow some simple steps given below :

Put Jio sim in slot 1 > Turn on device > enable mobile data on Jio > Open JioJoin app and grant all permissions > Then use the dialer given in the app itself to call 1977 (make sure your 4G data is on else call will not connect).

 Network problems ?

After switching on phone, if it is not showing any tower/range then here’s how to fix this issue:

1. Make sure that you have inserted your sim in primary slot. If you have duel sim 4G support, they you can insert in any port.
2. Go to settings > Mobile networks > Access point names
3. Choose Jio 4G option from the list.
4. You should see the following details. If not, then do manual settings like these:
   • APN : jionet
   • APN type : Default
   • Proxy : Not set
   • Port : Not set
   • Username : Not set
   • Password : Not set
5. Now you should have received range!
6. Still facing issues, don’t worry. Call Customer care ( 1800-890-1977).